About these terms
These Terms of Use govern your access to and use of the RoleChamp mobile app and website. By creating an account or using any part of the RoleChamp service, you agree to these terms.
If you do not agree to these terms, do not use RoleChamp. Questions? Contact us at hello@rolechamp.com.au
What RoleChamp provides
RoleChamp is a career support platform that helps frontline workers build CVs, find jobs, and stay employed through their first 90 days. The service includes:
- CV building and ATS optimisation tools
- A daily job matching feed sourced from third-party job listing providers
- Walk-in application packets for specific venues
- A 90-day career coaching programme
RoleChamp is a tools-based service. We do not act as a recruitment agency and do not represent employers or candidates in any employment arrangement. Use of RoleChamp does not create any employment relationship between you and RoleChamp.
Your account
You must be at least 15 years old to create a RoleChamp account. You are responsible for keeping your account credentials secure and for all activity that occurs under your account.
You must provide accurate information when creating your account. RoleChamp suspends or terminates accounts that contain false or misleading information.
Subscriptions and billing
RoleChamp offers both free and paid subscription tiers. Paid subscriptions are managed through RevenueCat and processed via the Apple App Store or Google Play Store.
Subscription fees are charged in Australian dollars (AUD). Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
Refunds follow the refund policies of the Apple App Store or Google Play Store, depending on which platform you used. RoleChamp does not process refunds directly.
Nothing in these terms is intended to exclude, restrict, or modify any rights you have under the Australian Consumer Law, including any guarantees that cannot lawfully be excluded.
Acceptable use
You must not use RoleChamp to:
- Provide false or misleading information on your CV or in your profile
- Attempt to reverse engineer, copy, or redistribute any part of the service
- Use the service for any unlawful purpose
- Attempt to gain unauthorised access to any part of the platform or its data
- Harass, abuse, or harm other users
Intellectual property
All content, design, and technology within RoleChamp — including the name, logo, copy, and software — is owned by RoleChamp and protected by Australian intellectual property law. You may not reproduce or distribute any part of the service without written permission.
Content you create using RoleChamp — including your CV and application materials — belongs to you.
Disclaimers
RoleChamp provides career support tools. We do not guarantee employment outcomes, interview success, or job placement. Outcomes depend on your circumstances and market conditions.
Job listings are sourced from third-party providers. RoleChamp does not verify the accuracy or availability of individual listings and is not responsible for the conduct of employers.
To the maximum extent permitted by Australian law, RoleChamp's total liability to you for any claim arising out of or in connection with these terms or your use of the service is limited to the total subscription fees paid by you in the three months preceding the claim.
Termination
You may delete your account at any time through the app settings. RoleChamp suspends or terminates your account if you breach these terms, with or without notice.
On termination, your access to the service ceases. Data deletion follows our Privacy Policy.
Changes to these terms
We update these Terms of Use when the service or our legal obligations change. We notify registered users of material changes via email or in-app notification. Continued use of RoleChamp after the updated terms are published constitutes acceptance of the revised terms.
Governing law
These terms are governed by the laws of Victoria, Australia. The courts of Victoria have exclusive jurisdiction over any dispute arising under these terms.
Contact us
For questions about these terms, contact us:
Email: hello@rolechamp.com.au
Company: RoleChamp
Location: Melbourne, Victoria, Australia